About Elgin Adventure Centre

explore@elginadventurecentre.co.za

Office Address

Oak Avenue
Elgin Western Cape 7180
South Africa

Contact

Call +27715091747

Terms and Conditions

o Please arrive 10min prior to your tour time, as tours will depart on time. o No refunds will be granted in the event of a missed tour o We run a limited number of tours a day with a limited number of guests in each tour, therefore, please note that we might not be able to accommodate additional guests arriving without a booking . o Should your group size change, please advise us as soon as possible so that we may amend your booking and release the space to other guests wanting to book. Guests booked for but not arriving will be charged for as per our cancellation policy below. o Moms to be: please confirm with your doctor before participating in an activity o If you have any medical conditions, and are unsure, please contact your doctor before the time. o This is an adventure activity and a moderate level of fitness may be required. Cancellation Policy o A 100% refund will be granted should Client / Operator cancel or amend the booking 24 hours prior to the activity date booked. o A 50% refund will be granted should Client / Operator cancel or amend the booking 24 to 4 hours prior to arrival on the exact date of the activity date booked. o No refund will be applicable should the Client / Operator fail to arrive or cancel less than 4 hours prior to their tour time on the date of the activity booked. o A full refund will be considered on merit, by management, in the event of illness / hospitalisation / accident or death, upon receipt of proof. o A full refund will be granted to Clients / Operators should we (the operator) cancel any activity in the interest of safety. Please note that in such an instance, No reimbursement will be provided for taxi, Uber or shuttle fare. o No refund will be granted should the Client / Operator not complete the tour / miss the tour departure time Voucher Terms and Conditions o Please note that Vouchers are valid for 2 years from date of purchase. o They are not refundable, not transferable for cash and not transferable to another excursion or location.

Privacy Policy

We are governed by the laws of South Africa. We are committed to protecting your privacy. The information WILL NOT be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone. The site may collect certain information about your visit, such as the name of the Internet Service Provider and the Internet Protocol (IP) address through which you can access the internet; the date and time you access the site; the pages that you access while at the site and the Internet Address of the Web site from which you linked directly to our site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. If you have any questions or concerns about our privacy policy, please email explore@elginadventurecentre.co.za. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use this site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

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